Patient Rights
- Patients are treated with respect, consideration and dignity.
- Patients are provided appropriate privacy.
- Patient’s medical information is confidential and is released only as indicated on the patient’s Consent for the Release of Medical Information form.
- Patients are provided complete information concerning their diagnosis, evaluation, treatment and prognosis, and financial responsibility. When it is medically inadvisable to give such information to a patient the information is provided to the person designated by the patient or to a legally authorized person.
- Patients are given the opportunity to participate in the decision involving their health care except when such participation is contraindicated for medical reasons.
- Patients have the opportunity to provide input on ways to improve the services and programs offered by the student health center. Such input may be provided either verbally or by participating in the On-Line Satisfaction Survey.
- Patients may address complaints and/or grievances through the Student Complaint/Grievance Form, which will be sent to the Student Health Center Director.
- A reasonable attempt to be spoken to in your primary language.
- Patients may expect accurate and timely information with regards to self and community safety measures during the outbreak of a high consequence infectious disease.
Patient Responsibilities
- The patient is to treat the staff with respect, consideration and dignity.
- The patient is to provide complete and accurate information to the staff to the best of his/her ability about his/her health, any medications, and any allergies or sensitivities.
- The patient is to arrive on time for the appointment and cancel their appointment if they are unable to keep it. Failure to provide notification of an appointment cancellation at least one hour in advance will result in the patient incurring a “no-show” fee.
- The patient is to inform the clinician of any changes in his/her health status that could affect treatment.
- The patient is to adhere to the prescribed treatment plan.
- The patient is to ask questions to clarify areas of concern.
- The patient is to report and adverse side effects of treatment and/or worsening of their condition to the clinician.
- The patient is expected to comply with public health measures designed to mitigate the effects of a high consequence infectious disease.